Legal

Privacy Policy

Last updated: June 2026

Who we are

Caldex Health ("we," "us," "our") is a private health insurance brokerage operated by Devin Caldwell. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit caldexhealth.com, submit a form, or otherwise communicate with us.

Information we collect

When you fill out a form on our website (such as our coverage review request at /get-started) or otherwise contact us, we may collect:

How we use your information

We use the information you provide to:

We do not sell your personal information to third parties. Information you provide is used solely for the purpose of helping you find and maintain appropriate health coverage, and for the internal operation of Caldex Health.

Text message (SMS) communications

If you provide your phone number and consent to receive text messages, Caldex Health may send you SMS messages related to your health coverage inquiry, including introductory messages, appointment scheduling, and follow-up communications. Message frequency varies depending on your engagement, typically up to 11 messages over a 30-day period for new inquiries.

Message and data rates may apply. Consent to receive text messages is not a condition of purchasing any insurance product or service. You may opt out of text messages at any time by replying STOP to any message. You may reply HELP for assistance.

We do not share, sell, or rent your mobile phone number or SMS opt-in status to any third party for marketing or promotional purposes, under any circumstances. Your consent to receive text messages from Caldex Health is never shared with or sold to other companies.

Cookies & tracking technologies

Our website uses cookies and similar tracking technologies to understand how visitors use our site and to support our marketing and lead-management tools. Specifically, we use:

You can control cookies through your browser settings, including blocking or deleting them. Doing so may affect certain website functionality, such as form submissions being linked to prior page activity.

Data security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes restricting access to your information to personnel and service providers who need it to operate our business, and using secure, reputable third-party platforms (such as our CRM and website host) that maintain their own security safeguards. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

How we share information

We may share your information with:

We do not share your information with unrelated third parties for their own marketing purposes.

Data retention

We retain your information for as long as necessary to provide our services, maintain your policy records, and comply with applicable legal and regulatory recordkeeping requirements.

Your rights

You have the right to request access to, correction of, or deletion of your personal information, subject to our legal recordkeeping obligations. To make such a request, contact us using the information below.

Contact us

If you have questions about this Privacy Policy or how your information is handled, contact:

Devin Caldwell
Caldex Health
(407) 516-7177
DevinCaldwell@Caldexhealth.com

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.